At Florina World, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.

1. Information We Collect

When you visit or make a purchase on our website, we may collect the following information:

• Your name, email address, phone number, and shipping/billing address
• Payment details (processed securely through trusted payment gateways)
• Order history and preferences
• Device and browser information (via cookies for website improvement)

2. How We Use Your Information

We use your information for:

• Processing and delivering your orders
• Communicating with you about orders, offers, and updates
• Improving our website, products, and services
• Ensuring payment security and fraud prevention
• Customer support and dispute resolution

3. Sharing of Information

• We do not sell or trade your personal information.
• We may share necessary details with trusted service providers (such as payment gateways, courier partners, and IT support) strictly to complete your order.
• We may disclose information if required by law or to protect our legal rights.

4. Cookies

Our website uses cookies to enhance your shopping experience.

• Cookies help us remember your preferences and improve site performance.
• You can disable cookies in your browser, but some features of the site may not work properly.

5. Data Security

• We use secure technologies to protect your personal information.
• All payment transactions are encrypted and processed by certified payment gateways.
• While we take all reasonable steps to protect your data, no method of online transmission is 100% secure.

6. Your Rights

As a customer, you have the right to:

• Access, update, or correct your personal details
• Request deletion of your account or stored information
• Opt out of promotional emails at any time

To exercise these rights, please contact us at info.florinaworld@gmail.com.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

8. Policy Updates

Florina World may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please reach us at:

📧 info.florinaworld@gmail.com

At Florina World, your privacy and trust mean everything to us. We are committed to ensuring your shopping experience is safe, secure, and enjoyable.